Privacy Policy
Last updated: February 2, 2026
This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the service and tells you about your privacy rights and how the law protects you. By using the service, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Account – A unique account created for you to access our service.
Affiliate – An entity that controls, is controlled by, or is under common control with a party.
Company (“We”, “Us”, “Our”) – Relocation Counseling & Consulting by Today I Was Asked, Amsterdam, NL 1077 HK.
Cookies – Small files placed on your device to store browsing history or preferences.
Personal Data – Any information that relates to an identified or identifiable individual.
Service – The Website: Relocation Counseling & Consulting, [www.relocationcounseling.com](http://www.relocationcounseling.com)
Service Provider – Third-party companies or individuals processing data on Our behalf (e.g., Notion, Zoom, Wix).
Types of Data Collected
Personal Data:
* Name, email address, phone number, address
* Bank account information for payments
* Session notes and counseling information
Usage Data:
* IP address, browser type, pages visited, time spent, device type
* Automatically collected when using the Service
Third-Party Services:
* Google, Facebook, Instagram, LinkedIn (for login if applicable)
* Wix Bookings / Google Calendar for scheduling
* Zoom for online sessions
* Payment processors (PayPal, bank transfer services)
Use of Your Personal Data:
We may use Your Personal Data for the following purposes:
* To provide and maintain our service
* To manage your account and appointments
* To perform contracts (sessions or purchased services)
* To contact you via email, phone, or messaging for session updates or information
* To provide news, offers, or information (only if you consent)
* To manage requests or inquiries
* For internal analysis to improve the service
* For GDPR compliance and legal obligations
Zoom & Online Sessions
* We use Zoom to conduct online sessions.
* Sessions are secured with passwords and/or waiting rooms.
* Recordings are stored only when necessary and deleted according to our retention policy.
* Zoom follows GDPR-compliant terms, including Standard Contractual Clauses if data is transferred outside the EU.
Retention of Personal Data
* Client data (session notes, scheduling, communications) is retained 1–2 years after the last session.
* Email, contact info, and other data are retained according to legal obligations.
* After the retention period, all data is permanently deleted.
Third-Party Services
Notion: Stores session notes and client information (secure, 2FA)
Wix Bookings / Google Calendar: Scheduling appointments
Zoom: Video sessions
Email Providers & Payment Processors: Communication and payment processing
Consent on Booking / Contact Forms
Forms on the website include a consent checkbox:
“I consent to my personal data being collected and processed to schedule and conduct sessions in accordance with the Privacy Policy.”
* This consent is required before submission.
* Timestamps of consent are stored automatically.
Cookies & Tracking
* We use cookies for website functionality and analytics.
* Non-essential cookies require opt-in from users via a visible banner.
* Users can accept or decline non-essential cookies.
Your Rights
*Access: You can request a copy of your data.
*Rectification: You can request corrections to your data.
* Erasure: You can request deletion (Delete After dates in Notion will also apply).
* Withdraw consent: You can withdraw consent at any time.
* How to exercise rights: Contact us at [[erin@todayIwasasked.com](mailto:erin@todayIwasasked.com)].
Disclosure of Your Personal Data
* Service Providers: Shared to facilitate sessions or payments.
* Business Transactions: Shared if the company is sold or merged.
* Legal Obligations: Shared if required by law.
* With Your Consent: Shared only if you explicitly agree.
Security
* Access is limited to responsible personnel.
* Devices and tools (Mac, Notion, Zoom) are secured (2FA, strong passwords, FileVault).
* Backups are encrypted.
* Despite measures, no electronic system is 100% secure.
Children's Privacy
* The Service is not intended for anyone under 18.
* We do not knowingly collect data from anyone under 18.
Changes to This Privacy Policy
* Updates will be posted on this page with the “Last updated” date.
* Users are encouraged to review periodically.
Contact:
Email: [[erin@todayIwasasked.com](mailto:erin@todayIwasasked.com)]